1. We commit to comply
with the Data Protection Principles and, in particular:
-to protect the privacy of all personal information
which we obtain from you or you provide when using our website
-to use your personal information in accordance with this policy
-to employ appropriate technical and organisational security
measures to protect your personal information, including storage
on secure computers and the use of encryption tools for messaging
environments where appropriate
-to use reasonable endeavors to protect personal information
from loss, unauthorised misuse or alteration
-to amend your personal information or to cease processing it
for direct marketing purposes upon your request
2. Your personal information,
how we obtain it:
When you visit our site or apply for information
regarding our services or the services of those partners we describe
in our Terms & Conditions of Use of this Site and to whom we
introduce you, we may ask you for:
-Your name and address
-Your email address and telephone number
-Personal and financial information such as credit card details,
bank account identity, telephone call costs, account references
and call patterns, etc.
- From time to time, we may also ask you for, or enable you to
provide, further information to help us improve our service to
you:
We may monitor IP addresses and use 'cookies'
- or other information software - to obtain information from visitors
to our site or to enable us to recognise you when you use our website.
Cookies are files which store data or information on the hard disk
of your computer; they do not store any of your personal information
which might be transferred back to us.
We may also monitor any hyperlinks you used or
may have used to access our site for our own statistical and operational
purposes. You can prevent use of 'cookies' and similar tools by
altering your browser settings but if you do so, functionality
of our site may be reduced.
3. How your personal information
is used:
-to fulfil any contract or service which you may
request from us, we may need to disclose your personal information
to third parties such as data processors, suppliers or our partners;
in doing so, your personal information may be processed automatically
to determine the most appropriate way to meet your requirements
-to communicate with you in relation to our products
and services and those of our selected partners about which you
have enquired, or for any other purposes for which you have given
consent
-to carry out credit assessment or to provide
information to credit reference agencies to carry out credit assessment.
(Information held by such agencies is available to other businesses
for checking to prevent fraud and money laundering, to trace debtors
and to assess credit applications)
-to provide statistics about our customers, sales,
traffic patterns and related site information
-to identify you when you contact us
4. Sharing or disclosure
of your personal information:
We will not rent, sell or otherwise trade your
personal information to anyone with your consent. If you do give
your consent, we will provide information about you to other carefully
selected organisations who we believe to be reputable for marketing
purposes.
When we need to do so to provide the product or carry out the service
you have requested, or to enable our partners or sub-contractors
to do so on our behalf, we will share your personal information
with them and use reasonable endeavours to ensure this is done
in a secure environment. These third parties are only allowed to
use your information for the purpose of fulfilling your order or
request.
When we are compelled to do so by law we will
disclose your personal information to the appropriate authorities,
bodies or persons in accordance with data protection law
As a result of using our services over the Internet,
your information may be transmitted to, from or through any country
irrespective of the levels of information protection provided in
those countries. We may transfer your data to persons outside the
European Economic Area but will do so only in compliance with data
protection law.
When you send us an e-mail, we will keep your
e-mail address, the content of your mail, and our response to it
so that we can monitor our effectiveness and record our contact.
Under the Data Protection Act 1998, at any time
(and notwithstanding any prior agreement to the contrary) you have
a right to object to your personal data being used by us for the
purposes of direct marketing. To exercise this right you must apply
to us in writing to the email or postal address given below. We
will stop using your personal data for the purposes of direct marketing
within a reasonable period of the date of receipt of your request.
Additionally, we may also regularly consult opt-out
registers (the Mailing Preference Service, Telephone Preference
Service and Fax Preference Service) in respect of marketing activities.
5. Updating, amending,
deleting your personal information:
It is your responsibility to ensure that any information
you provide to us is accurate and true. As personal circumstances
change from time to time, you may wish to modify your personal
data held by us. Alternatively, you may wish to have all or part
of your personal data deleted. If you wish to update, amend or
delete all or part of your personal information we hold, please
send an email or write as indicated below.
Email info@accent-telecom.net or write to the
Company Secretary, 5 Begbroke Business Park,
Sandy Lane, Yarnton, Oxford, OX5 1PF.
You should be aware that telephone calls to our
offices may be monitored and recorded for training purposes and
quality assurance. |
